Emergency Assistance

With our Emergency Assistance program, our clients will have access to our Emergency assistance services when faced with an emergency whilst traveling. With one simple phone call, our customer will be connected to our 24 Hours hotline and our call centre personnel will assist and support our customer wherever they are in asia.

Emergency Assistance service consists of

  • Emergency Message Transmission
  • Return of Dependent Children
  • Dispatch of Essential Medication not Available Locally
  • Compassionate Visit
  • Loss Passport Assistance
  • Sudden illness or injury
  • Medical Referral and Advice
  • Dispatch of Essential Medication and Medical Equipment
  • Arrangement for Emergency Medical Evacuation
  • Arrangement for Repatriation of Mortal Remains from the place of death to Country of Residence
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