10 Years of Experience. One Global Mission.
Delivering Healthcare risk management services across continents.
We Are Roy Medical Assistance.
Innovative Medical Assistance.
Tech-Enabled Care | Data-Driven Decisions
Expertise You Can Trust | We Are RMA Global
Global Network. Local Expertise.
Quick Medical Evacuation and Case Monitoring.
Always Ready. Always Reliable.
Seamless Medical Case Management
Round-the-Clock Support | Expert In-House Staff
Partnering for Better Patient Outcomes.
We Are Roy Medical Assistance
Founded in 2016, Roy Medical Assistance (RMA) is a trusted healthcare risk management company, dedicated to delivering quality and affordable care to travellers, expatriates, diplomats, students, and corporate employees worldwide.
With 10 years of experience, RMA has expanded its presence across 25 countries, successfully managing 21,000+ cases through a robust network of 6,000+ preferred medical providers.
Backed by a 24/7 multilingual medical assistance team, we provide timely, reliable, and compassionate support, proactively managing healthcare risks and ensuring seamless assistance — redefining global healthcare support.
What we do
At Roy Medical Assistance (RMA), a leading healthcare risk management company, we provide comprehensive medical and travel support to clients worldwide. Our team offers 24×7 professional medical assistance, rapid emergency response, and guidance through all legal and documentation formalities abroad.
We ensure the safe repatriation and evacuation of patients, efficiently manage medical expenses, and coordinate with Global Assist for seamless international support. From insurance claims assistance to continuous case monitoring, we oversee every step of the medical journey, mitigating healthcare risks and ensuring timely, reliable, and stress-free solutions wherever you are.
Our Expertise
Extensive Healthcare Network
Access to a wide network of top-tier hospitals and healthcare providers worldwide.
Cost-Effective Excellence
High-quality medical services while keeping costs under control.
Cutting-Edge Technology
Advanced tools and systems to enhance patient care and operational efficiency.
Multi-Lingual Medical Support
Support in multiple languages to assist patients globally.
Comprehensive Travel & Medical Assistance
Seamless medical and travel support, anytime, anywhere.
Qualified & Experienced Medical Professionals
Team of certified doctors and healthcare experts providing top-notch care.
24/7 Global Operations
Round-the-clock monitoring and assistance across the globe.
End-to-End Patient Care
From initial consultation to full recovery, we manage every step of care.
How it works with RMA Customized Services
RMA is a cost-efficient end-to-end solution that significantly reduces your medical net-paid claims, while providing you the quality medical assistance and personalized service
Services
Medical Assistance
Emergency Help
Legal Formalities
Repatriation & Evacuation
Control Medical Expenses
International TPA
Claims Assistance
Case Monitoring
At Roy Medical Assistance (RMA), our mission is to deliver exceptional medical support and administrative excellence with compassion and integrity. We aim to be a trusted global partner in healthcare and cost management — ensuring that every patient receives quality care, every partner experiences transparency, and every process runs seamlessly across borders.
We are committed to continuous improvement, harnessing innovation, and maintaining high standards in medical assistance, repatriation, emergency coordination, claims management, and international healthcare administration.
Through dedication, professionalism, and empathy, we strive to make healthcare accessible, reliable, and efficient for all those we serve.
At Roy Medical Assistance (RMA), our vision is to build a worldwide network of trusted medical partnerships that redefine the standards of global healthcare assistance. We aspire to expand our presence across every region, ensuring that quality medical support and efficient cost management are accessible to all — anytime, anywhere.
We envision a future where technology, compassion, and collaboration come together to create seamless healthcare experiences. By continuously strengthening our international alliances and service infrastructure, we aim to remain at the forefront of innovation, trust, and reliability in the global medical assistance industry.
Why Choose Us
Healthcare Risk Management Expertise
20+ years of experience providing risk-managed healthcare and insurance assistance across 25 countries.
Medical Cost Optimization
Ensuring transparent and fair billing through real-time audits and cost-control measures.
24/7 Global Coordination Center
Round-the-clock multilingual assistance for medical, technical, and logistical support worldwide.
Global Payment Gateway
Cross-border medical payment solutions designed for efficiency, compliance, and security.
Data Protection & Security
GDPR and HIPAA-compliant data systems ensuring global privacy and confidentiality standards.
Medical Repatriation & Evacuation
Safe, efficient, and coordinated patient transfers and medical evacuations globally.
Our Coverage Areas
- India
- China
- Nepal
- Thailand
- Qatar
- Cambodia
- Philippines
- Indonesia
- Vietnam
- Taiwan
- Singapore
- Malaysia
- Sri-Lanka
- Maldives
- UAE
- Turkey
- Hong Kong
- Azerbaijan
- Myanmar
- South Korea
- Laos
- Japan
- Tanzania
- Kenya
- Bahrain
RMA Team
Mr. J Bala Sundaram
Chief Financial Officer
Mr. J Bala Sundaram brings 30 years of financial and accounting experience in the healthcare industry, overseeing financial operations, reporting, accounting systems, and risk-mitigating controls and budgets.
Mr. George Mani
Account Manager
Mr. George Mani, with 13 years in medical assistance, manages claims processing and revenue optimization, while fostering a positive and motivating work environment.
Mrs. Priyanka Panwar
IT Head
Mrs. Priyanka Panwar, with 12 years of experience, oversees technology operations, analyzes departmental IT needs, and implements policies and systems to support business strategies.